Teams are increasingly working in cross-borders or remote environments. Learn how to effectively communicate digitally to increase collaboration and reduce misinformation.
We engage in negotiations every day with teammates across the organisation. Learn how to negotiate to build relationships and end with both parties happy.
Deepen your understanding of the reasons for conflict and the emotions behind it. Learn how to handle challenging situations with increased confidence, approaching them in a proactive, constructive and sensitive way.
Facilitating conversations is a more effective way to gain stakeholder trust and buy-in. Learn how to drive a group conversation, create space for participants and manage different personas.